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We've gathered the most frequently asked questions about our cleaning services for you.
Requesting a cleaning service is very simple. You can fill out the “Book an Appointment” form on our website, selecting the service type, frequency, address details, and preferred date. Once submitted, our team will review your request and get back to you as soon as possible. Alternatively, you can also reach us via WhatsApp or phone to begin the process. All steps are designed to ensure fast, smooth, and customized service planning.
Yes, you can cancel your cleaning appointment. Just contact us at least 24 hours in advance so we can reschedule or offer an alternative time slot. You can cancel via our website or directly through WhatsApp. Please note that last-minute cancellations may be subject to a fee due to operational arrangements. We kindly ask that you notify us of any changes as early as possible.
Yes, we can provide all necessary cleaning materials depending on your request. Our professional teams use high-quality, eco-friendly products that meet hygiene standards. If you prefer to use your own products, we can accommodate that as well—especially if you have sensitivities or specific brand preferences. Just let us know during your reservation to ensure a seamless service experience.
The size of the cleaning team depends on the type of service, size of the area, and job details. Whether it’s an office, hospital, shop, warehouse, ship, or post-construction site, each project requires a different team setup and expertise. Instead of a fixed team size, we assign staff based on the information you provide to ensure efficiency and maximum satisfaction.
It’s entirely up to you. For homes, offices, stores, or larger areas, you can hand over the space to our team and need not be present. To ensure everything runs smoothly, we gather the necessary information beforehand and temporarily take responsibility for the area. If you prefer to stay during the service, our team performs every step transparently and keeps you informed. Whichever method you choose, we guarantee a secure and reliable service.
At Lavi Pro Clean, we stand behind every service we provide. Our experienced teams work with great care and attention to detail, meeting the highest quality and hygiene standards. With years of experience and a strong focus on customer satisfaction, the quality we deliver is our greatest guarantee. We believe that good work speaks for itself, and we approach every project with the same professionalism and dedication.
Each cleaning service is custom-planned based on your needs. We first gather key details like service type, area size, and preferred date. Based on this, our operations team assigns the right personnel and equipment. For larger projects, a pre-visit or on-site assessment may be recommended. Once everything is scheduled, our team arrives on time and completes the service thoroughly. We maintain clear communication throughout the process so you know exactly what to expect at each stage.
Yes, we provide recurring cleaning services for many of our clients. Weekly, biweekly, or monthly plans are ideal for offices, clinics, stores, apartment complexes, or other frequently used spaces. In recurring services, we assign a dedicated team who becomes familiar with your space and preferences. This ensures consistency in both quality and efficiency while supporting the cleanliness and professional appearance of your space over time.
We combine expertise, technology, and hygiene standards to deliver safe, hygienic, and well-maintained spaces. Every detail is handled in accordance with the highest standards of cleanliness.
